Privacy policy

Information we collect

• Account: phone number, date of birth, country, gender, app language and the language you chat in.
• Profile: nickname, photos, prompt answers, interests and what you’re looking for.
• Selfie check: the selfie you take for verification. It is never shown on your profile.
• Messages: the text and photos you send, with their translations.
• Calls: subtitle text, call start and end times and subtitle time used. Not the audio or video.
• Purchases: store transaction IDs and what you bought. Card details stay with Apple or Google; we never receive them.
• Safety: reports, blocks and the outcome of reviews.
• Device: push notification token, operating system and app version.

Voice and subtitles

Subtitles are made by your phone’s built-in speech recognition. Our servers receive only the recognized text, which we translate and send to the other person.

Your phone’s recognition service (from Apple or Google) may process audio under its own privacy policy. We don’t receive, record or store call audio or video.

Video and audio travel directly between phones. When a direct connection isn’t possible, the stream passes encrypted through a relay server and is not stored.

Translation

Message text and subtitle text are sent to a translation provider that works on our behalf. The provider may only use it to return the translation. Provider: to be confirmed.

Why we use it

• to create your account and confirm you are 18 or older
• to show your profile to others and make matches
• to translate chats and subtitles
• to keep people safe: selfie checks, image review, scam warnings and handling reports
• to process purchases of subtitle time
• to fix problems and improve the service

Services that process data for us

We use outside providers for: SMS verification codes, translation, selfie checks, photo review, cloud hosting and app store payments. Each provider’s name and role will be listed here. To be confirmed.

Transfer outside your country

Our servers are planned to run in Singapore (Amazon Web Services). Information from users in Korea and Thailand is transferred there over encrypted connections when you use the app.

Some providers above may process data in other countries. The country, items, timing and retention for each will be listed here before launch. To be confirmed.

If you don’t agree to the transfer, you can’t use the service, and you can delete your account at any time.

How long we keep it

We keep your information while your account exists. Proposed periods after you delete your account, to be confirmed after legal review:

• Profile, photos, matches and chats: deleted within 30 days.
• Selfie for verification: deleted within 30 days of the check, even if your account stays.
• Purchase records: 5 years, as required for consumer transactions under Korean law.
• Reports and review outcomes: 1 year, to handle appeals and repeat abuse.
• A one-way hash of your phone number: 1 year, only to stop removed accounts from signing up again.

Your rights

Under Korea’s Personal Information Protection Act (PIPA) you can ask to see, correct or delete your information, ask us to stop processing it, and withdraw consent.

Under Thailand’s Personal Data Protection Act (PDPA) you also have the right to get a copy of your data, to move it to another service, to object to processing and to restrict it. You can complain to Thailand’s Personal Data Protection Committee.

Most of this you can do in the app (edit your profile, or Me → Settings → Delete account). For anything else, email support@movietalk.app.

People under 18

MovieTalk is for people 18 and older. If we learn an account belongs to someone under 18, we delete it.

How we protect it

Connections are encrypted, access inside our team is limited to people who need it, and access is logged.

Privacy contact

Operator and privacy officer: to be confirmed. Until then, write to support@movietalk.app.

Changes to this policy

We will tell you in the app before important changes take effect. Effective date: to be confirmed.